产品Q&A
Q:
FREEDOTS的定位是什么?
What is the positioning of FREEDOTS?
我们是专精于智能穿戴耳机,提供给客户更舒适的聆听佩戴方式。
We're specialized in smart wearable earphone, providing customers with a more comfortable listening and wearing way.
A:
Q:
你们的产品优势/核心技术是?
What are your product strengths/core technologies?
OPENVOICE开放式音频及CONFORT-TURN转轴式佩戴。
OPENVOICE open audio and CONFORT-TURN spiale wearing.
A:
Q:
耳机的舒适性和稳定性如何?
How comfortable and stable is the earphone?
舒适性 - 我们采取55度TPE-E软材质耳挂,会适配性和回弹性能强,可长时间佩戴,且不会变形,戴久耳朵不会疼痛。
Comfort-we adopt 55-degree TPE-E soft material ear hook with strong suitability and resilience. It can be worn for a long time and doesn't deform or make ears painful after being worn for a long time.
稳定性 - 我们有专门为跑步等剧烈运动提供更换的佩戴支架。佩戴时非常稳固请放心。
Stability-we specially provide the wearing bracket for replacement for strenuous exercise (such as running) It's very stable after being worn. Don't worry.
A:
Q:
兼容哪些设备?
Which equipment is it compatible with?
Q:
是否会漏音?
Does the leaking voice happen?
Q:
有降噪功能吗?
Is the noise reduction function provided?
IOS及安卓手机、笔记本电脑等带有蓝牙连接功能的设备。
IOS and Android mobile phone, laptop and other equipment with bluetooth connection function.
A:
周边人需要贴近耳机才会听到耳机内的声音及音乐。
The people around will hear the sound and music from the earphone after getting close to the earphone.
A:
我们有通话降噪功能。
We provide the communication noise reduction function.
A:
Q:
什么是openvoice技术,与骨传导音频技术有什么区别?
What's the openvoice technology? What's the difference between it and bone conduction audio technology?
OPENVOICE的发声方式是风传导,声音通过空气传播进入耳道,而骨传导通过耳骨传递声音,两者发声方式有本质上的区别。
The sound production method of OPENVOICE is wind conduction and the sound travels through the air and into the ear canal, while as for the bone conduction, the sound is transmitted by the otica. There are essential differences in the way they sound.
A:
Q:
跟TWS入耳式耳机有什么区别?
What's the difference between it and TWS in-ear earphone?
我们的佩戴方式是挂耳式,相比起来没有入耳式的压迫感,佩戴感觉更轻松,也更健康。
We wear it by ear hook. Compared to the constriction caused by the in-ear earphone, the wearing feeling is easier and more healthy.
A:
Q:
可以同时连接两个设备吗?
Can it be connected with two devices?
耳机可以同时连接多个设备,但是同一时间只能输出一个设备的声音。
The earphone can be connected with many devices, but only the sound from one device can be output once.
A:
Q:
防水等级是多少?运动完可以直接用水冲洗吗?
What is the waterproof grade? Can it be directly washed by water after exercise?
耳机防水等级IPX4,防水等级不支持直接用水冲洗,但在运动过程中出汗等情况并不会影响产品正常使用。
The waterproofing grade of the earphone is IPX4 which doesn't support direct washing by water, but the sweat in the process of exercise won't affect the normal use of the product
The blue and color for women may be pushed out successively in the future.
A:
Q:
是否可仅使用一只耳塞进行通话或听音乐?
Can I make calls or listen to music with only one earplug?
可以。
Yes, you can.
A:
Q:
如何将耳机与移动设备配对?
How to pair the earphone with mobile devices?
耳机置入充电盒内,长按充电盒至白灯闪烁,在耳机蓝牙连接中选择“FREEDOTS REVO C1/S1”即可进行配对。
Put the earphone into the charging box, pres the charging box long until the white light flickers, and choose "FREEDOTS REVO C1/S1" among earphone bluetooth connections for pairing.
A:
Q:
App或手机自带蓝牙显示连接,但耳机没有声音。(蓝牙假连接情况)
The App or mobile phone has a bluetooth display connection, but the earphone has no sound. (The false connection occurs to the bluetooth)
产品目前没有出现此类问题。
No such problem has happened to the product up to now.
A:
Q:
耳机会有左右不同步的情况吗?
Does the desynchrony happen to the left and right earphones?
一般耳机若有此情况,大多是因为电量不足产生,建议将耳机重新充电后使用。
Generally, such situation happens to the earphone mostly because of insufficient electric quantity and it's suggested to use the earphone after it's charged anew.
A:
Q:
如何给耳机充电,可以使用苹果的type-c充电线?
How to charge the earphone? Can the type-c charging line of Apple be used?
可以,建议尽量使用官方提供的充电线。
Yes, it can, but it's suggested to use the official charging line as far as possible.
A:
Q:
耳机可否激活 Siri + 其他语音助手?
Can the Siri + other voice assistant be activated by the earphone?
可以,左边的触控区长按3s唤醒手机语音助手。
Yes, it can. The mobile phone voice assistant can be aroused by pressing the left touch area for 3s.
A:
Q:
当传感器确定处于空闲状态时,耳机是否进入休眠模式保存电量?
Does the earphone enter sleep mode to save battery power when the sensor is confirmed to be under the idle state?
空闲状态时,耳机若无连接设备,1h后自动进入休眠,需要置入充电仓唤醒耳机;若已连接设备,5min后进入低功耗模式,耳机保持开机。
If the earphone fails to connect the equipment under the idle state, it will automatically enter sleep mode in 1h, and needs to be awakened by being put into the charge warehouse; If the equipment has been connected, it will enter the low power consumption within 5min with the earphone keeping starting up.
A:
Q:
耳机连接的覆盖范围有多大?
What is the coverage of the earphone connection?
一般耳机若有此情况,大多是因为电量不足产生,建议将耳机重新充电后使用。
Generally, such situation happens to the earphone mostly because of insufficient electric quantity and it's suggested to use the earphone after it's charged anew.
A: